Privacy Policy
Effective date: October 24, 2026
CJ MEDIA STRATEGIES LLC, doing business as Carolyn Johnson Music, (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through CarolynJohnsonMusic.com (the “Site”) and our tickets, courses, lessons, and bookings, how we use it, and the choices you have.
1. Information We Collect
Information you give us
• Contact details: name, email address, phone number, and mailing address (if provided).
• Order details: what you purchased, event or booking details (such as date, location, and guest count for private bookings), and communications with us.
• Payment information: payments are handled by Stripe. Your full card number goes directly to them and is not stored on our servers. We receive limited information such as the last four digits of your card, billing ZIP code, and transaction status.
• Course and lesson information: account details, your progress in the course, and messages you send to your instructor. For hybrid lessons, we may see or record your video and audio during live sessions, only as described in our Terms.
Information collected automatically
• Device and browser type, IP address, pages viewed, referring pages, and approximate location, gathered through cookies and similar technologies.
Information from others
• Our payment processor, ticketing or booking tools, and email provider may send us confirmation of your order, payment status, or email delivery.
2. How We Use Information
• To process payments, deliver tickets, courses, lessons, and performances, and provide support
• To communicate with you about orders, schedule changes, cancellations, and refunds
• To send news, announcements, and offers if you have opted in (you can opt out anytime)
• To operate, secure, and improve the Site and our offerings
• To prevent fraud, resolve disputes, and enforce our Terms
• To meet legal, tax, and accounting obligations
3. How We Share Information
We do not sell your personal information. We share it only with service providers that help us run the business, and only as needed for those services:
• Payment processing: Stripe
• Website hosting and tools: ClickFunnels
• Email delivery: ClickFunnels
• Video lessons: Zoom, YouTube
• Course delivery: ClickFunnels, YouTube
• Analytics: Google Analytics, ClickFunnels, YouTube
We may also disclose information if required by law or legal process, to protect the rights, safety, or property of us or others, or in connection with a sale or transfer of our business.
4. Cookies and Analytics
We use cookies and similar technologies to keep the Site working, remember preferences, and understand how visitors use it. You can control cookies through your browser settings; blocking some may affect Site features.
5. Email and Marketing
If you sign up for our list or opt in at checkout, we may send you marketing emails. Every email includes an unsubscribe link, or you can email contact@carolynjohnsonmusic.com. You will still receive transactional messages about your orders.
6. How Long We Keep Information
We keep information as long as needed to provide our services and meet legal, tax, and accounting requirements (generally up to [7] years for transaction records), then delete or anonymize it.
7. Security
We use reasonable safeguards to protect your information, including relying on established payment and hosting providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Your Choices and Rights
You can ask us to access, correct, or delete the personal information we hold about you, or to stop marketing emails, by contacting contact@carolynjohnsonmusic.com. We will respond within a reasonable time, and within any period required by law.
California residents: you may have the right to know what personal information we collect, use, and disclose; to request deletion or correction; and not to be discriminated against for exercising these rights. We do not sell or share personal information for cross-context behavioral advertising, unless specified in the agreements from our service providers. You should read the legal agreements for our service providers for details, and if you do not agree, do not use our services.
Visitors from the EU, UK, or similar regions: you may have additional rights under local law, including access, portability, restriction, and objection. Contact us to exercise them.
9. Children’s Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from them. Students under 18 must have a parent or guardian make the purchase and supervise participation. If you believe a child has given us personal information, contact us and we will delete it.
10. Links to Other Sites
The Site may link to third-party sites, such as ticketing pages, social media, or venue sites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this policy from time to time. Changes will be posted here with a new effective date.
12. Contact Us
CJ MEDIA STRATEGIES LLC (dba Carolyn Johnson Music)
Email: contact@carolynjohnsonmusic.com